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Knowledge Base

升级到 vRealize Operations Manager 6.4 后，对象不显示收集状态 (2148312)

Last Updated: 11/21/2018Categories: TroubleshootingTotal Views: 1Language:
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Symptoms

升级到 vRealize Operations Manager 6.4 后，某些对象不显示收集状态。

升级到 vRealize Operations Manager 6.4 后，某些仪表板不显示任何数据。

在 /storage/vcops/log/analytics-uuid.log 文件中，您会看到类似以下内容的条目：

注意：上述日志摘录仅为示例。日期、时间和环境变量可能会因环境而有所不同。

Cause

出现此问题的原因是，某些 HDS 属性的数据类型不一致。数据类型仅定义为数字，但也可以是字符串数据。

这会导致启动适配器时出现 NumberFormatException 错误。

Resolution

这是影响升级到 6.4 且曾从 5.8.x 部署导入数据的 vRealize Operations Manager 群集的已知问题。

要解决此问题，请执行以下操作：

以 root 用户身份登录到每个 vRealize Operations Manager 分析节点。

运行以下命令：

su - postgres -c "/opt/vmware/vpostgres/9.3/bin/psql -d vcopsdb -p 5432 -c \"SELECT property_name, min(period_start_time_dt) as min_start_date, max(period_start_time_dt) as max_start_date, property_value_string, count(property_id) FROM hd_resource_property_history_v WHERE lower(property_name) in ('cpu|effective_limit', 'cpu|limit', 'mem|effective_limit', 'mem|limit', 'mem|host_limit') AND lower(property_value_string) in ('unlimited', '-1.0') group by property_name, property_value_string order by 1,2;\""

3.如果上述命令返回的 property_value_string 为“Unlimited”，则还应运行下一个命令。如果未出现“Unlimited”，则说明数据正常，不需要执行第二个命令。

su - postgres -c "/opt/vmware/vpostgres/9.3/bin/psql -d vcopsdb -p 5432 -c \"UPDATE hd_resource_property_history SET property_value_string = '-1.0' where property_instance_id in (SELECT property_instance_id FROM hd_property_instance_v WHERE property_name IN ('cpu|effective_limit', 'cpu|limit', 'mem|effective_limit', 'mem|limit', 'mem|host_limit')) and lower(property_value_string) = 'unlimited';\""

4.在群集中的所有分析节点上完成此操作后，将需要通过管理 UI 使群集脱机。

要重新启动该群集，请执行以下操作：

登录到 vRealize Operations Manager 管理 UI。

单击“脱机”。

完全停止群集后，单击“联机”。

注意：群集联机后，您可能需要等待几个收集周期，才能使对象返回到收集状态。

Related Information

After upgrading to vRealize Operations Manager 6.4 Objects show no Collection Status​

Detectable by VMware SkylineTM

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Related Products:

VMware vRealize Operations Manager

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VMware vRealize Operations Manager 6.4.x

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