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收集诊断信息时，ESXi 6.5 主机失败并显示紫色诊断屏幕 (52113)

Last Updated: 12/26/2017Categories: TroubleshootingTotal Views: 1Language:
Chinese (Simplified)English

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Symptoms

免责声明：本文为 ESXi 6.5 host fails with purple diagnostic screen when collecting diagnostic information 的翻译版本。尽管我们会不断努力为本文提供最佳翻译版本，但本地化的内容可能会过时。有关最新内容，请参见英文版本。

收集诊断信息时，ESXi 主机失败并显示紫色诊断屏幕，您会看到如下堆栈跟踪：

2017-02-06T18:52:04.284Z cpu39:72196)@BlueScreen: #PF Exception 14 in world 72196:Default-drai IP 0x4180158f56de addr 0x4306a69c41c8
PTEs:0x800000208080e023;0x8000000146ba1063;0x800000018ac9b063;0x0;
2017-02-06T18:52:04.284Z cpu39:72196)Code start: 0x418015800000 VMK uptime: 0:00:53:55.612
2017-02-06T18:52:04.285Z cpu39:72196)0x4391d021bf50:[0x4180158f56de]SPLockIRQWork@vmkernel#nover+0x26 stack: 0x4306a69c41c8
2017-02-06T18:52:04.285Z cpu39:72196)0x4391d021bf70:[0x418015914b00]VMKStatsDrainWorldLoop@vmkernel#nover+0x90 stack: 0x6
2017-02-06T18:52:04.286Z cpu39:72196)0x4391d021bfe0:[0x418015ac8bd5]CpuSched_StartWorld@vmkernel#nover+0x99 stack: 0x0
2017-02-06T18:52:04.290Z cpu39:72196)base fs=0x0 gs=0x418049c00000 Kgs=0x0
2017-02-06T18:52:04.290Z cpu39:72196)vmkernel 0x0 .data 0x0 .bss 0x0

注意：此日志摘要是一个示例。日期、时间和环境变量可能会因环境而有所不同。

Cause

出现此问题的原因是，运行 vm-support 时出现争用情况。收集包含诊断信息的性能快照时，更有可能出现此问题。

Resolution

该问题已在 ESXi 6.5 U1 中解决，可从 VMware Downloads 获取此版本。

要临时解决此问题，请通过在批处理模式下运行 esxtop 来单独收集性能快照。有关详细信息，请参见 Exporting esxtop performance data as a CSV file and manipulating it from the command-line (1004953)。

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